MyChart Help Desk Information


Frequently Asked Questions


Should you have any questions regarding the clinical information available through MyChart, please contact your provider's office. For technical or usage questions, e-mail MyHealthRecordHelp@hshs.org or call the MyChart Help Desk Toll Free at 866-312-5023.
MyPrevea Help Desk Information


Frequently Asked Questions


Should you have any questions regarding the clinical information available through MyPrevea, please contact your provider's office. For technical or usage questions, e-mail MyHealthRecordHelp@hshs.org or call the MyPrevea Help Desk Toll Free at 866-312-5023.